Beware of Email Scams Related to Anthem Data Breach

TO:         Fresno Unified Employees & Retirees

DATE:     February 6, 2015

The Joint Health Management Board (JHMB) has become aware that email scammers have begun targeting individuals affected by the Anthem data breach announced on February 5. These scams, designed to capture personal information (known as “phishing”), appear as if they are from Anthem and the emails include a “click here” link for credit monitoring. These emails are NOT from Anthem.

  • DO NOT click on any links in email.
  • DO NOT reply to the email or reach out to the senders in any way.
  • DO NOT supply any information on the website that may open, if you clicked on a link in email.
  • DO NOT open any attachments that arrive with email.

Anthem is NOT calling members regarding the data breach and is NOT asking for credit card information or social security numbers over the phone. This outreach is from scam artists who are trying to trick consumers into sharing personal data. There is no indication that the scam email campaigns are being conducted by those that committed the cyber-attack, or that the information accessed in the attack is being used by the scammers.

Anthem will contact current and former members via mail delivered by the U.S. Postal Service about the data breach with specific information on how to enroll in credit monitoring. Affected members will receive free credit monitoring and ID protection services.

For More Information

We are continuing to work closely with Anthem to better understand the data breach and the impact on our benefit-eligible employees and retirees who are current or former Anthem members.

You may visit Anthem’s special website – – for the latest information about the data breach and to review their Frequently Asked Questions (FAQs).  You may also contact Anthem by phone at their hotline at 1-877-263-7995.  For more guidance on recognizing scam email, please visit the Federal Trade Commission’s Website –

We will continue to keep you updated on Anthem’s ongoing investigation as more information becomes available.


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