Citizens Rx Set to Replace Envision Rx on January 1, 2014

TO:         Fresno Unified Plan Option A & B PPO Participants

 This change does not affect participants in the EnvisionRx Plus Medicare Part D plan.

citizensrxlogoOn January 1, 2014, Citizens Rx will replace EnvisionRx as the Prescription Benefits Manager (PBM) for the two PPO Plans offered through Fresno Unified School District. The JHMB made this change for 2014 to curb the rising cost of healthcare and maintain existing copays.

There will not be any changes in benefits or a reduction in your current pharmacy network as a result of this change. This move is intended to mirror your current plan design with minimal disruption. In addition, any of your current, active prescriptions on file with a participating network pharmacy will remain in effect.

The JHMB is proud that this change will provide participants with enhanced customer service. Citizens Rx is dedicated to delivering safe, high-quality pharmacy care at optimal cost and offers participant-centered service features such as:

  • A dedicated call center line with extended hours, live call support and operations
  • Mobile Virtual Pharmacy Card App that provides dosage reminders, refill alerts, and GPS functions to locate the nearest pharmacies
  • Mail order pharmacy where 99% of all prescriptions ship out within 24 hours
  • Acceptance at more than 63,000 retail pharmacies nationwide

Look Out for Your Citizens RX Welcome Packet & ID Card

In the coming days, you will receive a welcome packet from Citizens Rx with detailed information about how to order your prescriptions by phone, mail, or online. Your new ID card will also be included in the welcome packet.

We recommend you take your new ID card with you to your next pharmacy appointment, so your pharmacist may confirm your new ID card information in their system as soon as possible. Beginning January 1, 2014, all orders will be processed using the Citizens Rx ID card. Again, this change does not affect participants in the EnvisionRx Plus Medicare Part D plan.  Participants in the EnvisionRx Plus Medicare Part D Plan should continue to use their EnvisionRx Plus prescription drug card.

Special Note – Prescriptions Processed by Dec 31, 2013

Your EnvisionRx ID card remains valid until December 31, 2013 and EnvisionRx will continue to process any orders until that date. This includes orders processed in December 2013 but not received until 2014.

If you have existing mail-order prescriptions on file with EnvisionRx, Citizens Rx will contact you by January 15, 2014, to confirm your prescriptions and setup billing/shipping arrangements.

For Questions & More Information

Be sure to look out for your Citizens Rx welcome packet. Until then, if you have questions regarding the change from EnvisionRx to Citizens Rx, please contact the District Benefit Department at (559) 457-3520.


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