TO: Fresno Unified Employees & Retirees
DATE: February 17, 2015
Since Anthem announced the data breach that impacted millions of its current and former members, the Joint Health Management Board (JHMB) has worked to make sure you are kept aware of the latest updates. As of Friday, February 13, current and former Anthem members (dating back to 2004) are now eligible for 24 months of free identity repair assistance. Visit Anthem’s special website – www.anthemfacts.com – to learn how to access these services. You may also contact Anthem by phone at their hotline at 1-877-263-7995.
Identity repair assistance allows members who have experienced fraud to utilize an investigator who will do the work to recover financial losses, restore the member’s credit, and ensure the member’s identity is returned to its proper condition. This assistance will cover any fraud that has occurred since the Anthem data beach first began.
Other Free Services Available
Anthem will also allow affected members to enroll in other free identity protection services at anytime during the 24-month coverage period. Should you wish to enroll in the following services, visit Anthem’s special website – www.anthemfacts.com – to learn how to enroll.
- Credit Monitoring (adults only): At no cost, members may also enroll in additional protections, including credit monitoring. Credit monitoring alerts consumers when banks and creditors use their identity to open new credit accounts.
- Child Identity Protection (children only): Child-specific identity protection services will also be offered to any members with children insured through their Anthem plan.
- Identity Theft Insurance: For individuals who enroll, the company has arranged for $1,000,000 in identity theft insurance, where allowed by law.
- Identity Theft Monitoring/Fraud Detection: For members who enroll, data such as credit card numbers, social security numbers and emails will be scanned against aggregated data sources maintained by top security researchers that contain stolen and compromised individual data, in order to look for any indication that the members’ data has been compromised.
- Phone Alerts: Individuals who register for this service and provide their contact information will receive an alert when there is a notification from a credit bureau, or when it appears from identity theft monitoring activities that the individual’s identity may be compromised.
For More Information
As a reminder, Anthem is NOT calling members regarding the data breach and is NOT asking for credit card information or social security numbers over the phone. Anthem will contact current and former members via mail delivered by the U.S. Postal Service about the data breach with specific information on how to enroll in credit monitoring.
You may visit Anthem’s special website – www.anthemfacts.com – for the latest information about the data breach and to review their Frequently Asked Questions (FAQs). You may also contact Anthem by phone at their hotline at 1-877-263-7995. Spanish-speaking members may access information at AnthemInforma.com, or receive assistance in Spanish at 1-877-263-7995.
We are continuing to work closely with Anthem to better understand the data breach and the impact on our benefit-eligible employees and retirees who are current or former Anthem members. We will continue to keep you updated on Anthem’s ongoing investigation as more information becomes available.
We will continue to keep you updated on Anthem’s ongoing investigation as more information becomes available.