Find Healthcare Providers at Your Fingertips
With so many changes in the healthcare market these days, it is understandable that one may find difficulty navigating their way through it all. Yet, the Joint Health Management Board (JHMB) believes that you shouldn’t find it difficult to locate the right healthcare provider for you and your family when you need one. In partnership with its key vendors, the JHMB has created quick guides to help you locate network providers for your medical, dental, vision, behavioral health, and chiropractic care benefits. When contacting a provider, be sure to have your insurance card available–it contains plan information your provider will most likely need to answer your questions, including group number and network.REMINDER: Don’t Throw Money Away
You can reduce your out-of-pocket costs and avoid unnecessary fees by using in-network providers. You often pay much less for in-network care because:- In-network providers agree to discount or reduce their fees for you as a member of the network.
- You don’t have to file a claim; the provider does this for you.
- Most non-hospital benefits are subject to only a copay. Whereas, when you use out-of-network providers, you pay a coinsurance of the Usual, Reasonable and Customary cost for most benefits (generally more expensive that a copay).
- A provider won’t bill for more than the fee agreed upon by the network. Out-of-network providers often “balance bill” meaning they bill patients for the balance between what they want to charge for services and what the insurance company has already reimbursed them.
Aetna Choice POS II Network
Effective January 1, 2022, the District’s PPO plans use the Aetna nationwide Choice POS II Network for in-network medical services. Aetna’s dedicated microsite (www.AetnaResource.com/p/FresnoUSD) is your online resource finding doctors, hospitals and other healthcare professionals that participate in the Aetna Choice POS II Network. Please feel free to contact Delta Health Systems at 1-800-807-0820 if you have any additional questions or issues. You may also download the “Find a Provider” guide from Delta Health Systems for more details.
NOTE: It is important to use Aetna’s dedicated microsite for the District’s plan available at when searching for medical providers. The use of any other site, including Aetna.com, will provide inaccurate search results based on our plan structure. In addition, please note that the following services and providers are not part of the Aetna network through the District’s PPO plans, even though you may see them listed in the online directory:
- Acupuncture
- Chiropractic
- Dental
- Mental health
- Pharmacy
- Substance abuse
- Sutter Health Systems providers
- Vision
For details on finding providers for these specific services available under the District’s PPO plans, please visit www.JHMBHealthConnect.com/locating-network-providers.
Kaiser Permanente
If you are enrolled in the Kaiser Permanente HMO medical plan, My Doctor Online makes it easy for you to choose the right doctors for you and your family!
- Go to kp.org/mydoctor
- In the top right section of the web page, click on Choose a Doctor
- In the Search Doctors section of the web page, click on Go to Search
- In the Search section, under Search for a doctor in, click the button next to the Specialty you are looking for (Adult Medicine, Obstetrics and Gynecology or Pediatrics)
- You can then search available doctors (by distance or location)
- Click “Search”
Delta Dental
If you are enrolled in the Delta Dental PPO plan, you can locate an in-network provider by visiting www.deltadentalins.com.
- In the Find a Dentist box on the right side of the web home page, select your plan network Delta Dental PPO.
- You can also specify:
- The dentist’s city and/or zip code
- The dentist’s name
- The dentist’s specialty
- Click “Search”
Delta Dental’s online directory also provides a map and driving directions to the dental office by clicking on the office address.
UnitedHealthcare Direct Dental Compensation
If you are enrolled in the UnitedHealthcare Dental plan, here is how you can locate a network provider:
- Visit the website at www.myuhcdental.com
- You may receive a pop-up window to register or login. You can simply click outside of that box to exit the pop-up window.
- On the right side of the web page, click on “Find a Dentist”
- Select “CA Select Managed Care Direct Compensation“
- You can then search by address, city and state, zip code or by provider/dental practice name
MESVision
To locate an MES Vision network provider:
- Go to www.MESVision.com
- Enter your User Name and Password, and click Login
- Click on your Group (Company) name
- Click on Find a Doctor tab on the top of the web page
- Enter your zip code and click Search
- A list of MES Vision providers within a specified radius will pop up!
Halcyon Behavioral Health
Halcyon Behavioral Health’s provider panel is a local network of pre-screened, highly professional clinicians who provide the highest quality Mental Health services to employees and their dependents.
To find an Halcyon Behavioral Health provider:
Option 1: Call
- Call a Mental Health clinician at (888) 425-4800
Option 2: Go online to www.fusdmhsa.com
- Click on the Provider Network link
- Locate a provider using the search functions
Claremont EAP
FUSD employees and eligible dependents can access EAP Services by calling (800) 834-3773. Your Claremont Intake Counselor will do a brief assessment to help identify a provider that will fit your needs based on the presenting issue, your preferred locations/times, and any other personal preferences (i.e male/female, clinical orientation, any specific language needs, etc.). You will be referred to a provider that is also part of the Avante network in case you need further treatment covered under the Behavioral Health Benefits that Avante provides. You can also begin the process online by going to www.claremonteap.com/pages/help.html and completing the Help Request Form.
PhysMetrics (formerly Chirometrics)
Acupuncture: To find a Physmetrics network provider for Acupuncture services, you can:
- Visit fusdacupuncture.com to find view a list of contracted Acupuncturists; or
- Call Physmetrics Customer Service at 877-519-8839 from 8:00 a.m. to 5:00 p.m., Monday through Friday, Pacific Time.
No referral is required, and you may change providers at any time!
Chiropractic Care: To find a Physmetrics network provider for Chiropractic services, you can:
- Visit fusdchiro.com to find view a list of contracted Chiropractors; or
- Call Physmetrics Customer Service at #1-877-519-8839 from 8am to 5pm PST, Monday through Friday.
No referral is required, and you may change providers at any time!