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Teladoc vs. Urgent Care: A Smarter First Step for Everyday Health Needs

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When you’re not feeling well, your first thought might be to head to urgent care. It takes up time and costs extra, but it seems like your only option. However, many of the health concerns that send people to urgent care can actually be treated from home—quickly, safely, and at no cost to you—with Teladoc.

As part of your Joint Health Management Board (JHMB) benefits, Teladoc visits are available to you with a $0 co-pay under the PPO Plan. That means no waiting rooms, no unexpected bills, and no added strain on your schedule.

Before you head to urgent care, consider this: could Teladoc take care of it?

Why Teladoc Makes Sense

Teladoc gives you 24/7 access to licensed, board-certified doctors by phone or video. Many have 20+ years of experience and can diagnose, recommend treatment, and prescribe medications when appropriate.

Here’s why more members are choosing Teladoc first:

  • $0 co-pay for PPO members
  • Available anytime, including nights and weekends
  • No travel or waiting rooms
  • Prescriptions sent to your preferred pharmacy (if medically appropriate)
  • Access from home, work, or while traveling
  • Interpreter services in 240+ languages
  • Secure and HIPAA-compliant
Urgent care absolutely has its place. But for many common, non-emergency conditions, Teladoc offers the same clinical guidance, just more efficiently and at a significantly lower cost.

Common Reasons People Visit Urgent Care (That Teladoc Can Treat)

Each year, many urgent care visits are for conditions that can be safely evaluated and treated through telehealth.

Teladoc doctors commonly treat:

  • Cold and flu symptoms
  • Sinus infections
  • Allergies
  • Bronchitis
  • Respiratory infections
  • Urinary tract infections (UTIs)
  • Pink eye
  • Rashes and skin irritations
  • Minor stomach bugs
  • Short-term prescription refills

That means there are several situations where you could avoid a trip to Urgent Care and keep your schedule on track. For example:

  • Woke up with sinus pressure and congestion?
    Teladoc can evaluate your symptoms and recommend treatment.
  • Dealing with a painful UTI that started overnight?
    A Teladoc provider can assess and prescribe medication if appropriate.
  • Child sent home from school with pink eye symptoms?
    A virtual visit may save you hours in a waiting room.
In many of these cases, an urgent care visit may be an extra trip that can cost significantly more, when the same issue could have been resolved virtually. Choosing Teladoc first helps protect your time and wallet.

When Urgent Care (or the ER) Is the Right Choice

Please remember that Teladoc is for non-emergency care only.

Call 911 or go to the nearest emergency room if you experience:

  • Chest pain or heart attack symptoms
  • Difficulty breathing
  • Signs of stroke
  • Seizures
  • Suspected broken bones
  • Severe bleeding
  • Sudden confusion or loss of consciousness
When in doubt, always seek emergency care.

A Cost-Effective Choice That Benefits Everyone

Healthcare costs add up quickly. Urgent care and emergency room visits are among the more expensive ways to receive care for minor illnesses.

By choosing Teladoc when appropriate, you:

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Avoid unnecessary out-of-pocket costs

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Reduce higher-cost claims impacting the plan

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Free up urgent care centers for true urgent needs

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Get care faster and more conveniently

It’s a small decision that can make a big difference.

Set Up Your Account Before You Need It

The best time to register for Teladoc is before you’re sick. Take a few minutes today to create your account so you’re ready whenever you need care.

Your JHMB benefits are designed to make care easier, more accessible, and more affordable. Teladoc is one of the simplest ways to take advantage of that support.
Before heading to urgent care, start with Teladoc.

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