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Take the ElixirRx Customer Service Survey & Enter to Win



If you are a Fresno Unified School District employee on a PPO plan, please participate in the following survey on prescription drug services and be entered to win a $50 Visa gift card.

Complete the survey using Google Forms. You do not need a Google account to complete the survey.

We Need Your Feedback: Survey Open for Online Enrollment from October 1, 2023, through January 31, 2024

One of the JHMB’s core missions is to manage and maintain the highest quality health benefits possible on behalf of active and retired employees. From time to time, we reach out to you (as plan participants) to help us understand and manage the service you receive from our benefits vendors.

For the past five years, we conducted a customer service survey for our prescription drug program and received valuable feedback from hundreds of our plan participants. Your feedback has been essential in helping us identify and improve gaps in service and assess our progress over the previous year.

If you have used your Elixir prescription drug benefits within the last year, we ask that you take a moment to answer 10 simple questions to help us assess and improve your customer experience. The survey asks brief questions regarding the following aspects of the prescription drug program:

  • Retail Pharmacy – Rite Aid | Walgreens | CVS | Costco                    
  • Specialty Pharmacy – Elixir Specialty                                              
  • Elixir Website and Member Portal                                                     
  • Elixir Overall Customer Service

This is your chance to provide feedback on the services you’ve received from Elixir and its partners over the last year. You may also add written comments to provide more details regarding your experience(s).

Take the Survey & Enter to Win a $50 Gift Card

You may complete the survey during online enrollment. If you wish to enter into a raffle for a $50 Visa Gift Card, please provide your employee/retiree ID number when you complete the survey. It will help us identify you if you win the raffle. We look forward to your feedback and thank you for helping us manage the highest quality benefits for you and your family.

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Become a WellPATH Champion

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I agree to represent my school/department as the Wellness Champion for this school year. I understand the outlined roles and responsibilities of the Wellness Champion and will assist in the implementation and coordination of wellness initiatives. I agree to not only support the WellPATH Employee Wellness program by my participation, but to collaborate with my local management team to support the initiatives as well. I understand that the success of the program hinges on all employees being empowered to make informed decisions that positively impact their health. The WellPATH program can count on me to be a messenger and motivator and to help gather information from my co-workers, principals and managers to help foster a culture of wellness within Fresno Unified School District that supports good health.

I also understand that I may be asked to assist in scheduling rooms and programs (including wellness screenings, seasonal influenza program) at my location, displaying WellPATH brochures, posters, etc. in appropriate areas, and encouraging my co-workers to be involved in the WellPATH Employee Wellness program.

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Request a Service

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All WellPATH-sponsored activities are open to active employees, spouses, domestic partners, dependent children age 18+, early retirees, and Medicare-eligible retirees covered under the District’s health benefit plan.
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